Security by Design
Our platform is built security-first—from architecture to operations—so sensitive matters stay protected end-to-end.
Core Principles
EU-only hosting
Data remains within EU data centers—never leaves European jurisdiction.
Zero-knowledge design
We can't read conversations—even if we tried.
Isolated by default
Sensitive data is isolated by tenant and environment.
Full GDPR & NIS2 alignment
Data Processing Agreement, RoPA, DPIA support, breach workflows, and lawful-basis mapping.
Audit-ready records
End-to-end trails show who accessed what, when, and why.
Data rights automation
One-click export, deletion, and portability (JSON, PDF).
No training on your data
Models are isolated; prompts and outputs aren't used to improve systems.
Anonymous processing
Personal identifiers are stripped before AI inference.
EU-hosted AI providers
Documented data processing flows with full GDPR compliance.
Certifications & Attestations
ISO/IEC 27001
certified
ISO/IEC 42001
certified
SOC 2 Type II
attested
GDPR
compliant controls
NIS2
alignment
FAQs
Is client data truly private?
Yes. With zero-access architecture and encryption in transit/at rest, we can't view your conversations. Models are never trained on your data.
Where is data stored?
Exclusively in EU data centers, with region pinning available.
How fast will I be notified about incidents?
Within 24 hours, including impact, actions taken, and recommended steps.
Can I export everything?
Yes. One-click export in standard formats (JSON, PDF), including logs and metadata.
How is this independently verified?
Through third-party audits (ISO 27001, SOC 2 Type II) and quarterly penetration testing.
Your Security Partner
Questions about security?
security@eulex.aiNeed to discuss privacy?
dpo@eulex.ai