Security by Design

Our platform is built security-first—from architecture to operations—so sensitive matters stay protected end-to-end.

Core Principles

EU-only hosting

Data remains within EU data centers—never leaves European jurisdiction.

Zero-knowledge design

We can't read conversations—even if we tried.

Isolated by default

Sensitive data is isolated by tenant and environment.

Full GDPR & NIS2 alignment

Data Processing Agreement, RoPA, DPIA support, breach workflows, and lawful-basis mapping.

Audit-ready records

End-to-end trails show who accessed what, when, and why.

Data rights automation

One-click export, deletion, and portability (JSON, PDF).

No training on your data

Models are isolated; prompts and outputs aren't used to improve systems.

Anonymous processing

Personal identifiers are stripped before AI inference.

EU-hosted AI providers

Documented data processing flows with full GDPR compliance.

Certifications & Attestations

ISO/IEC 27001

certified

ISO/IEC 42001

certified

SOC 2 Type II

attested

EU

GDPR

compliant controls

NIS2

alignment

FAQs

Is client data truly private?

Yes. With zero-access architecture and encryption in transit/at rest, we can't view your conversations. Models are never trained on your data.

Where is data stored?

Exclusively in EU data centers, with region pinning available.

How fast will I be notified about incidents?

Within 24 hours, including impact, actions taken, and recommended steps.

Can I export everything?

Yes. One-click export in standard formats (JSON, PDF), including logs and metadata.

How is this independently verified?

Through third-party audits (ISO 27001, SOC 2 Type II) and quarterly penetration testing.

Your Security Partner

Questions about security?

security@eulex.ai

Need to discuss privacy?

dpo@eulex.ai